Trading Card Market

Points earned from purchases are added to your account as&#xA0;Pending when an order is placed.Once your order has shipped, the points will be approved and become available to redeem.You can view your pending and approved point balances at any time in the <a href="https://tradingcardmarket.com/apps/loyalty?country=US">Loyalty Program</a> section of your account.

Points earned from purchases are added to your account as Pending when an order is placed. Once your order has shipped, the points will be approved and become available to redeem. You can view your pending and approved point balances at any time in t

When will I Receive My Loyalty Points?

Loyalty Program

Is inventory reserved once I place an order?

Can I change my shipping address or add items to an existing order?

What is your cancellation policy?

How can I ensure I am purchasing from the real Trading Card Market?

How do I apply promo/discount codes?

Order Management

Pricing, Payments & Discounts

Do you offer free shipping?

How much does shipping cost?

What shipping methods do you offer?

Do you ship worldwide?

How long does delivery take?

How do I track my order?

Shipping and Delivery

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrives damaged?

What do I do if an item is missing from my order?

My order was marked delivered but it’s not here.

Shipping and Delivery Issues

What if my product has a manufacturer defect?

Are Redemption Cards guaranteed to be valid?

Product Issues

How do I start a return?

What’s your return policy?

When will I get my refund?

Returns and Refunds

What is Package Protection?

What does Package Protection cover?

How do I file a Package Protection claim?

Package Protection

What is the Trading Card Market Loyalty Program?

How do I earn Loyalty Points?

How do I Redeem Loyalty Points?

Can I combine Loyalty Rewards with other discounts?

Do Loyalty Points Expire?

When will I Receive My Loyalty Points?Updated 13 days ago