My order was marked delivered but it’s not here.Updated 14 days ago

If your tracking shows "Delivered" but you can't find your package, we recommend taking the following steps:

• Check around your property, including porches, side doors, garages, and other areas where the carrier may have left the package.
• Check any parcel lockers or community mailboxes associated with your address.
• Ask family members, neighbors, or building management if they accepted the delivery on your behalf.
• Verify that the shipping address on your order confirmation is correct.
• Wait 24 hours, as carriers occasionally mark packages as delivered before they arrive.

If you're still unable to locate your package, please get in touch with us at [email protected].

Once we receive your inquiry, we may contact the carrier to verify the delivery details. In many cases, carriers can confirm the delivery location using GPS data and other delivery records.