What do I do if an item is missing from my order?Updated 14 days ago
We're sorry to hear that something is missing from your order.
Before contacting us, please check:
- All packaging materials, including packing paper and inserts
- Any additional boxes that may have been included in the shipment
- Your order confirmation to verify which items were ordered
If an item is still missing, please contact us and include:
- Your order number
- The name of the missing item(s)
You can reach us through any of the following methods:
- Email: [email protected]
- Phone: (314) 706-1404
- Contact Form
We'll investigate the issue and work to resolve it as quickly as possible.