What do I do if I receive the wrong item in my order?Updated 14 days ago

We're sorry for the mix-up.

If you received an item that doesn't match what you ordered, please get in touch with us as soon as possible and include:

• A photo of the item you received
• Your order number
• The name of the item you expected to receive

Please do not open the product. To be eligible for a replacement or refund, the item must remain unopened and in its original condition.

You can contact us through any of the following methods:

• Email: [email protected]
• Phone: (314) 706-1404
• Contact Form

Once we review the information, we'll work with you to resolve the issue as quickly as possible.