What do I do if my item(s) arrives damaged?Updated 14 days ago
We're sorry to hear that your order didn't arrive in perfect condition.
If your item arrives damaged, please contact us as soon as possible and include photos of:
- The damaged item(s)
- The product packaging
- The shipping box (if applicable)
You can reach us through any of the following methods:
- Email: [email protected]
- Phone: (314) 706-1404
- Contact Form
To be eligible for a replacement or refund, items must remain unopened and in their original condition. Please do not open or use the product, as opened items may not qualify for a replacement or refund.